Terms & Conditions
“Crafted with Perfection Purchased with Confidence.”
1. About These Terms
Welcome to Wooden Karigar.
These Terms & Conditions govern your use of the Wooden Karigar website and your purchase or enquiry regarding our furniture and related services.
By accessing our website, contacting us, placing an order, or using our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
2. About Our Furniture
Wooden Karigar specialises in modern, handcrafted and thoughtfully designed furniture.
Because natural wood and handcrafted furniture have individual characteristics, minor variations in grain, texture, colour, knots, and natural markings may occur.
These characteristics are part of natural wood and craftsmanship and should not automatically be considered defects.
Product photographs are intended to provide a visual representation. Actual colours and textures may vary slightly depending on lighting, photography, display settings, and the natural characteristics of the material.
3. Product Information
We make reasonable efforts to ensure that product descriptions, dimensions, photographs, specifications, and other information displayed on our website are accurate.
However, minor variations may occur due to:
- Handmade craftsmanship
- Natural wood characteristics
- Manufacturing processes
- Material availability
- Product customisation
- Photography and screen settings
We reserve the right to correct errors or update product information when necessary.
4. Customised Furniture
For customised orders, customers may request changes to dimensions, finishes, colours, fabrics, designs, configurations, or other specifications.
Once a customised order has entered production, changes or cancellation may not be possible or may be subject to applicable charges.
Customers are responsible for carefully reviewing and confirming customised specifications before production begins.
5. Orders & Confirmation
An order is considered confirmed only after Wooden Karigar has received the required order confirmation and applicable payment.
We reserve the right to decline, cancel, or modify an order in circumstances including:
- Incorrect product information
- Pricing or technical errors
- Product availability issues
- Inability to fulfil a customised requirement
- Suspected fraudulent activity
- Other legitimate business or legal reasons
If an order is cancelled by us after payment has been received, applicable refunds will be processed according to our Refund & Cancellation Policy.
6. Pricing & Payments
All prices displayed on our website are subject to change without prior notice.
Applicable taxes, delivery charges, installation charges, or other charges, where applicable, will be communicated during the purchasing process.
Orders may require advance or full payment depending on the product and order terms.
7. Delivery
Delivery timelines may vary depending on product type, customisation, manufacturing requirements, location, logistics conditions, and other circumstances.
We will make reasonable efforts to meet the communicated delivery timeline but cannot guarantee a specific delivery date unless expressly confirmed in writing.
Delays caused by circumstances outside our reasonable control may occur.
8. Inspection on Delivery
Customers are encouraged to inspect their furniture upon delivery.
If you notice visible damage or an issue with the delivered product, please contact Wooden Karigar as soon as reasonably possible with photographs or videos showing the issue.
This will help us investigate and resolve the matter efficiently.
9. Returns & Cancellation
Furniture, particularly customised or made-to-order furniture, may be subject to specific cancellation and return conditions.
Return or cancellation eligibility will depend on the nature of the product, whether production has started, whether the product has been customised, and the applicable terms communicated at the time of purchase.
Please refer to our Refund & Cancellation Policy for detailed conditions.
10. Warranty
Where a warranty is offered, the warranty period and applicable conditions will be communicated with the relevant product/order.
Warranty coverage may exclude damage resulting from:
- Normal wear and tear
- Improper use
- Accidental damage
- Improper cleaning or maintenance
- Exposure to unsuitable environmental conditions
- Unauthorised modification or repair
- Damage caused after delivery due to misuse
Warranty terms may vary by product.
11. Furniture Care
To maintain the appearance and longevity of your furniture, customers should follow the care and maintenance instructions provided by Wooden Karigar.
Natural wood may change slightly in colour and appearance over time due to exposure to light, humidity, and environmental conditions.
Such natural changes are generally considered part of the character of wood.
12. Intellectual Property
All content displayed on the Wooden Karigar website, including:
- Logo
- Brand name
- Product photographs
- Product descriptions
- Graphics
- Designs
- Text
- Videos
- Marketing materials
is owned by or licensed to Wooden Karigar unless otherwise stated.
Unauthorised copying, reproduction, modification, distribution, or commercial use is prohibited.
13. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Upload malicious or harmful material
- Copy website content without permission
- Misuse our brand identity
- Interfere with the normal operation of the website
We reserve the right to restrict access where necessary to protect our business, customers, website, or systems.
14. Third-Party Services
Our website may integrate with third-party services such as payment processors, logistics providers, analytics tools, communication platforms, and social media services.
Their respective terms and policies may also apply when you use those services.
15. Limitation of Liability
To the extent permitted by applicable law, Wooden Karigar will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded.
16. Force Majeure
Wooden Karigar shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, fire, or other unforeseen events.
17. Changes to These Terms
Wooden Karigar may update these Terms & Conditions from time to time.
The latest version will be published on this page with the updated date.
Your continued use of the website after an update may be subject to the revised terms.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India, subject to applicable consumer protection and other mandatory legal rights.
19. Contact Us
For questions regarding these Terms & Conditions:
Wooden Karigar
📞 +91 9027250588
📧 [woodenkarigarindia@gmail.com]
Instagram: @wooden.karigar
Facebook: Wooden Karigar
Wooden Karigar — Crafted to Perfection